Jigsaw Junction

Admission Process

When we service a child with Autism, we are not only providing a service to the child, but we are also serving the entire family. Therefore, we take the admission process very seriously. We want to first assess the needs of the child, but we also want to understand the goals of the family. We ask that parents actively partake in the admissions process:

• To begin, parents should tour the school
• Submit an application form
• Discuss scheduling

Based upon the information provided from the application form, the meeting with parent(s), and the results of the initial assessment, the Program Manager will inform you whether you and your child is a good fit for our model.

Program Managers

Currently, Monica Chen is the Program Manager and Director of Jigsaw Junction. Monica is a Board Certified Behavior Analyst. Her references and resume are available upon request. Monica maintains close oversight of all instruction and programming decisions of all students. All students at Jigsaw Junction receive at least one session of instruction per week with Monica.

Therapy Assistants

Jigsaw Junction employs its own therapy assistants. All therapy assistants undergo a rigorous training process with Program Managers before working independently with children. Their performance is further monitored by Program Managers in a thorough review process.

Scheduling

Student schedules are arranged bi-annually. School year schedules occur from September until June. Summer schedules span the months of July and August. Please submit requests in writing to the Program Manager by August 1st (for school year schedules) and by June 1st (for summer schedules). If a schedule change is required outside of these dates, please submit schedule change requests in writing 30 days prior to the desired schedule change. Changes to each child’s schedule will be granted on a space-available basis.

Request for Withdrawal or Change in Scheduling

In the event of a request for a student’s withdrawal from the program, parents must provide 30-days’ advance written notice to the Program Manager. Tuition for the month will be pro-rated for the remainder of the month.

Session Times

Sessions with students are held Monday through Thursday. Fridays are reserved for the staff to dedicate to program development for each child. In order to see meaningful progress, a minimum of two sessions per week is required for enrollment. There are three time slots available each day:

• Session A: 9:00 – 11:30am
• Session B: 1:00 – 3:30pm
• Session C: 4:00 – 6:00pm

Daily Sessions

Therapy sessions run between 2 and 2.5 hrs in length, depending on the session selected. The therapist responsible for each child’s session will promptly pick up each child in the waiting room at the designated time. At the completion of each session, the respective therapist will escort each child into the waiting room. Please arrive 10 – 15 minutes before the end of your child’s session to discuss session notes.

Late Arrival

It is recommended that your child arrive at the Center approximately 5 minutes prior to the scheduled session. When your child is late, the services provided to other children are affected. Please note that you will be billed for the full duration of your scheduled session. The session will not be extended in order to make up for the missed time. If a delay in the start time of your child’s session is the fault of any staff member, you will not be billed for the delay. If children arrive 30 minutes or more late without prior notice, Program Managers will cancel the session and bill for the day’s services.

Late Pick-up

Our staff strives to provide the highest level of service. Part of this requires staff to prepare materials and set-up in between session times. Therefore, the time required to supervise your child will affect the session time of another child. You will be billed for any additional time your child remains at the Center after his or her session (unless previously arranged with the Program Manager).

Calendar

Jigsaw Junction will provide a calendar of scheduled holidays.

Open Door Policy

Jigsaw Junction maintains an open door policy for parents to observe their children during therapy sessions. However, we reserve the right to limit the number of observations so that we keep distractions in the classroom to a minimum. Whenever possible, we ask that you request observations ahead of time in order to minimize disruptions in the classroom.

Monthly Tuition

Tuition is calculated based upon a rate of $35/hr, plus an additional hour for program development per week. The current tuition scale is as follows:

Additional Services: IEP Meetings, School Observations, Home Observations, Travel Time

As an important part of any intervention package, there are additional services that parents may select to include in their child’s treatment plan. These include, but are not limited to: IEP meetings, school observations, home observations, drafting IEP goals, meetings with teachers, toilet training in homes, etc. To schedule these additional services, please contact the Program Manager. The Program Manager’s participation in these additional services will occur if the schedule permits. In an attempt to keep costs low for all of Jigsaw Junction’s clients, these additional services are charged only to those families who elect to participate in these added services. These services, including travel time if applicable, are billed at the currently published billable rate in 15-minute increments.

Billing

Tuition is billed monthly. Billing statements are sent out at the beginning of the month, and payments are due on the 10th of each month. If the 10th falls upon a weekend or holiday, tuition is due on the following work day.

Insurance Coverage

As a courtesy for children and families served by insurance companies, Jigsaw Junction will bill your insurance company directly. In order to cover our overhead costs, we ask that you pay your bill in full each month. Subsequent insurance payments will be credited to your Jigsaw Junction account, and credits will be reflected in the following month’s bill. Most insurance companies will submit payment within 60 days.

Late Payments

Payments received after the due date is subject to a $25 late fee. If the tuition due date falls upon a weekend, the late fee will be applied after the following business day. Students whose tuition payments are not received by 45 days from the date of billing will be subject to termination of services. Returned checks will result in an additional charge of $25 plus bank processing fees.

Cancellations

While cancellations may occur for a variety of reasons, they affect the progress and effectiveness of any intervention program. The policies set forth by Jigsaw Junction are aimed at minimizing the impact of cancellations and increasing the effectiveness of intervention plans: Any cancellations should be arranged with the Program Manager prior to the scheduled session. Make-up sessions are allowed and encouraged to be scheduled within the current month. Due to student-to-teacher ratio restrictions, Jigsaw Junction reserves the right to limit make-up sessions if they over-ride the ratio limit of the classroom. Since Jigsaw Junction operates on a tuition basis, no refunds are awarded for cancellations. If excessive cancellations are made within a two-month period, the Program Manager can request a meeting with the family to discuss schedule options.

Session Cancellation by JJ

If Jigsaw Junction cancels additional sessions outside of the calendar holidays, you will be credited those missed hours of therapy at the currently published billable rate. This does not apply to inclement weather cancellations.

Child Sickness Policy

The health and safety of all of our clients is a priority for Jigsaw Junction. Therefore, children with fever, infections, or other contagious symptoms will not be admitted to the Center. If a child develops these symptoms during his/her scheduled session, we reserve the right to contact the parent/guardian to schedule an early pick-up.

Inclement Weather

The safety of our clients and staff is of the utmost priority. In the event of inclement weather, Jigsaw Junction will follow the guidelines set forth by the Lake Washington School District. Please stay tuned to your television and/or internet to find out whether a late start or school cancellation is in effect. If you choose not to attend a session that has not been cancelled, please notify the Program Manager as soon as possible. Sessions cancelled due to inclement weather will not be credited to clients’ accounts.

Photo/Video/Media Consent Form

Jigsaw Junction strives to document the progress and treasured moments of all of our students. In creating a nurturing and supportive environment, we may use photographs on our bulletin boards, brochures, and/or website. We may also use videos for training purposes. Your participation is encouraged, but we also respect your privacy concerns. You will receive a photo/media consent form to sign.